Somewhere along the way, a lot of boards got the idea that meeting minutes should capture everything. Every comment. Every back-and-forth. Every time someone asked a question that was already answered on slide two.
They should not.
Meeting minutes are the official record of what the board decided, not a word-for-word account of how it got there. If your minutes read like a court transcript, they're doing too much.
Minutes exist so that the board, the public and anyone who wasn't in the room can understand what happened and what was decided.
That's it. Outcomes, not play-by-play.
A solid set of minutes captures:
Everything else is optional at best and a liability at worst.
Minutes should not include full discussion notes, personal opinions or commentary about individual board members.
Here's why this matters more than it sounds: meeting minutes often become part of the public record. That offhand comment someone made about a colleague? The frustrated aside someone dropped mid-debate? Once it's in the minutes and the minutes are approved, it lives there permanently.
Keep minutes neutral. Keep them factual. Record what was decided, not how everyone felt about it.
These are not the same thing and confusing them creates unnecessary headaches.
Meeting notes are informal. They're the secretary's working document, a tool for capturing enough detail during the meeting to draft the official record afterward. They can be messy, abbreviated and full of shorthand that only makes sense to the person who wrote them.
Meeting minutes are the formal record adopted by the board. They go through an approval process. Once approved, they're official.
Most secretaries take notes during the meeting and use them to write clean minutes afterward. That's the right workflow.
A lot of boards are now recording meetings or using AI transcription tools, which is genuinely useful for reviewing what was said, confirming the exact wording of a motion or helping the secretary draft minutes without losing their mind.
One thing worth knowing: recordings and transcripts may also become public records, depending on your organization and applicable laws. That means the full unedited conversation, not just the polished minutes could be accessible to anyone who asks.
Boards should think carefully about how recordings are stored, who can access them and what the policy is before hitting record becomes an unexamined habit.
Minutes are typically reviewed and approved at the next board meeting. Until that happens, they're a draft.
If corrections are needed, the board can amend them before approval. Once approved, they become part of the official record.
This step matters more than boards often treat it. A quick "minutes approved" without anyone actually reading them is how errors and occasionally something more significant slip through unchallenged.
Read them. Seriously. Read them.
If you prefer to take meeting notes by hand check out our Meeting Journals for pre-templated journals that capture everything you'll need for your official meeting minutes and additional details for notes.
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