Shipping policy
Digital Products
All digital products are delivered electronically.
After purchase, you will receive:
- A download link on the confirmation page and/or
- An email with access to your files
If you do not receive your download, contact us at:
hello [at] lpcommunitywork.com
Physical Products (Print-on-Demand)
All physical items are made to order.
Processing Time
Orders are typically processed within 2–5 business days before shipping.
Shipping Time
Estimated delivery times vary based on location:
- United States: 3–7 business days
- International: 7–21 business days
Shipping times are estimates and may vary due to carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Delays
We are not responsible for delays caused by shipping carriers, customs, or external factors outside our control.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
We are not responsible for packages marked as delivered.
If your package is lost in transit, contact us at:
hello [at] lpcommunitywork.com
and we will help file a claim with the carrier.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact us within 7 days of delivery at:
hello [at] lpcommunitywork.com
Include:
- Your order number
- Photos of the item and packaging
We will offer a replacement or refund as appropriate.