Refund policy

Last updated: March 24, 2026

Digital Products

Many products sold on this site are digital downloads unless otherwise stated. Because digital products are delivered instantly and cannot be returned, all sales are final. We do not offer refunds, exchanges, or cancellations once a purchase is completed. If you experience any issues accessing your files or believe you received the wrong product, contact us at: hello [at] lpcommunitywork.com

Exceptions

We will provide a replacement or refund only in the following cases:

You were charged more than once for the same product
The file is corrupted or cannot be opened
You received the incorrect item

Requests must be made within 7 days of purchase.

Unauthorized Sharing

All products are for personal use only and may not be redistributed, resold, or shared. Unauthorized use may result in revoked access.

Chargebacks

If you have an issue with your purchase, please contact us before initiating a chargeback. We are committed to resolving issues quickly.

Physical Products (Print-on-Demand)

All physical items are made to order. Because of this, we do not accept returns or exchanges for:

Incorrect size selection
Change of mind
Buyer’s remorse

Please review product details and sizing carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, we will make it right.

hello [at] lpcommunitywork.com

within 7 days of delivery and include:

Your order number
A description of the issue
Clear photos of the item and packaging

We will offer a replacement or refund as appropriate.

Lost or Stolen Packages

We are not responsible for packages marked as delivered. If your package is lost in transit, contact us and we’ll help file a claim with the carrier.

Production & Shipping

All items are made to order. Please allow:

2–5 business days for production
Additional time for shipping depending on location

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